Privacy policy

Last updated: 01/07/2026

At Kshk.Store, we respect your privacy and handle personal data in accordance with the laws of the Kingdom of Saudi Arabia.

1. Information We Collect

We may collect:

Name, email, phone number, and delivery address.
Order, payment status, delivery, and refund information.
Account and customer-support information.
IP address, device information, website activity, and cookies.

Payment-card details are processed securely by our authorized payment provider. We do not store full card details.

2. How We Use Your Information

We use your information to:

Process, deliver, and manage orders.
Provide customer support.
Process returns and refunds.
Prevent fraud and protect the website.
Meet accounting, tax, and legal requirements.
Improve our website and services.
Send marketing messages only where you have agreed to receive them.

3. Sharing Your Information

We may share necessary information with:

Payment providers.
Saudi delivery and fulfilment companies.
Website, hosting, and technical service providers.
Government authorities where legally required.

We do not sell your personal data.

Some technical providers may process data outside Saudi Arabia. Any such transfer will be handled in accordance with applicable Saudi law.

4. Data Retention

We retain personal data only for as long as needed to complete orders, provide support, maintain legally required records, and resolve disputes. Data will then be securely deleted or anonymized where applicable.

5. Your Rights

Subject to Saudi law, you may request to:

Access or obtain a copy of your personal data.
Correct or update your data.
Request deletion where legally permitted.
Withdraw marketing consent.

We may verify your identity before processing a request. Saudi PDPL recognizes these rights, although some legal exceptions may apply.

6. Cookies

We use essential cookies to operate the website and may use analytics or marketing cookies to improve the store. You can manage non-essential cookies through the website settings or your browser.